Tellenger is proud to have provided the following services to Government clients:

Technology Strategy

  • U.S. Consumer Product Safety Commission (CPSC) Report to Congress – Developed a Report to Congress for a government agency about the ways data warehouses, Web 2.0, early warning capabilities, and case management technologies can improve internal operational processes and the delivery of services.
  • U.S. Consumer Product Safety Commission (CPSC) Implementation Plan – Managed the development of the plan to developing and managing the Agency’s largest technology system implementation to date.
  • U.S. Patent and Trademark Office (USPTO) – Created a storyboard version of the U.S. Patent and Trademark Office’s patent application processing software to easily enable stakeholders to experience the software.
  • United Nations – Developed a strategic plan for the Executive Program of United Nations’ and Arab non-governmental organization (NGOs) to launch a web-based NGO Communication and Action Center that facilitates increased information exchange among international NGOs focused on sustainable development in rural regions.

Software Development

  • U.S. Marine Corps – Drill Manager – Full life-cycle software development (i.e., requirements gathering, information architecture, coding, testing, and documentation) of a Java-based web application that manages Marine Corps Reserve drills and drill accounting (scheduling, allocations, attendance, ad hoc reporting, pay and retirement point transactions, etc.).
  • U.S. Marine Corps – Case Management – Coded a case management system for the U.S. Marine Corps in J2EE requiring complex data integration across legacy systems. This system will manage all of the personal information for U.S. Marines and their families and organizes the information in a way that simplifies the process of transferring Marines to new locations.
  • U.S. Marine Corps – MCTIMS – Crafted requirements documents for modules within the Marine Corps Training Information Management System (MCTIMS). Working at the Marine Corps Base in Quantico, VA, Tellenger worked with the MCTIMS team to develop a software design document for the system as well as create vision documents for the Marine Corps software applications, including curriculum management, registrar, and student evaluation.
  • U.S. Public Health Service Commission Corps (PHS) – Conducted user testing and evaluation of the Department of Health and Human Services Public Health Service Commissioned Corps electronic Call to Active Duty (eCAD) online job application software.

Policy Analysis

  • SAMHSA – Supported the Substance Abuse and Mental Health Services Administration (SAMHSA) Block Grant Maintenance of Effort (MOE) Reengineering Workgroup by analyzing and evaluating MOE processes, identifying and resolving operational problems, determining policies with respect to precedents, creating tracking documents for SAMHSA leadership, planning methods that clarify the MOE regulatory and operational processes, as well as drafting and editing decision memorandum.
  • U.S. Department of Health and Human Services – Analyzed and evaluated Federal agency methods for measuring outcomes as required by the Government Performance and Results Act (GPRA). The document was organized to provide the reader with rapid insights into the basic structure of performance measures used by various Federal agencies in accordance with GPRA. This process involved understanding how other Federal agencies applied outcome measures as part of their performance plans. The research conducted was used to inform the updating of SAMHSA’s performance plan for public health related activities in the areas of substance abuse and mental health services.

Writing

  • SAMHSA – Restructured select chapters and rewrote sections to improve clarity and argument progression within the Report to Congress on the Prevention and Treatment of Co-Occurring Substance Abuse Disorders and Mental Disorders. The primary goal working on the Report was to make the language clear and informative for both the treatment expert as well as the treatment recipient. Also, responsible for managing the revisions submitted by workgroup members.
  • SAMHSA – Report to Congress on Underage Drinking – Managed the integration of interagency comments submitted during the review of the First Annual Report to Congress: A Comprehensive Plan for Preventing and Reducing Underage Drinking.
  • Also see CPSC Report to Congress and CPSC Implementation Plan under Technology Strategy

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