Tellenger works with government and private-sector clients on web and mobile strategy and execution

Custom Web and Software Development, Design, & Strategy

CPSC – Consumer Product Safety Risk Management System On the InfoReliance team, Tellenger provided full life-cycle software development (i.e., requirements gathering, information architecture, coding, testing, and documentation) of a custom .NET application leveraging Microsoft Dynamics, MS-SQL, SharePoint, FAST and other technologies to create a comprehensive system providing case management, investigation analysis, early warning, and data warehouse services.

SAMHSA – CBHSQ Website Update and maintain the portion of SAMHSA’s website that distributes national substance abuse and mental health related data. With over 15,000 reports and new reports released weekly, Tellenger works to improve the efficiency with which users can find the data they need.

U.S. Marine Corps – Recovery Coordination Program Support Solution (RCP-SS) Custom coded the Java-based web application to automate the collection of wounded warrior related data then manage, tracks, audit, and implement approval capabilities associated with the data. The system reduced the number of hours needed to complete forms.

U.S. Marine Corps – Drill Management Module Full life-cycle software development (i.e., requirements gathering, information architecture, coding, testing, and documentation) of a Java-based web application that manages Marine Corps Reserve drills and drill accounting (scheduling, allocations, attendance, ad hoc reporting, pay and retirement point transactions, etc.).

Confidential – Data Management and Workflow System Full life-cycle software development of a .NET web application for managing and searching healthcare-related programs. System manages data, data entry, and the workflow process for approving content for live publication to the website.

American Council on Education's College Credit Recommendation Service Using baseline comparative analytics data, re-architected the CREDIT National Guide website, provided the creative design and templates, and wrote refreshed, keyword-rich content for target audiences. Read more >>

The Renaissance Company We provided a new design inspired by rich, Tuscan colors and a customized WordPress platform, plus a custom script that pulls their imagery dynamically from their existing Picasa galleries. Read more >>

SES WORLD SKIES, U.S. Government Solutions We configured a WordPress platform using a customized theme for their content management needs following our writing a White Paper on the feasibility of digital marketing for this renowned company in the satellite industry. Read more >>

Author Insider - Web 2.0 Business Platform After strategic business and revenue model planning, and audience research and documentation, we developed a resource to help authors market their books. How? By creating a web 2.0 site using a content management system backend that generated revenue through ads placed on the site.

U.S. Marine Corps – Case Management Module Coded a case management system for the U.S. Marine Corps in J2EE requiring complex data integration across legacy systems. This system receives, assigns, and tracks information requests related to the Official Military Personnel File. The system is built in Java on an Oracle platform and requires substantial data integration with legacy systems.

U.S. Public Health Service – eCAD Conducted user testing and evaluation of the Department of Health and Human Services Public Health Service Commissioned Corps electronic Call to Active Duty (eCAD) online job application software.

U.S. Marine Corps – MCTIMS Crafted requirements documents for modules within the Marine Corps Training Information Management System (MCTIMS). Working at the Marine Corps Base in Quantico, VA, Tellenger worked with the MCTIMS team to develop a software design document for the system as well as create vision documents for the Marine Corps software applications, including curriculum management, registrar, and student evaluation.

National WWII Memorial - eCommerce Honoring WWII veterans extends far beyond the memorial in Washington, DC. We architected, designed, and built the National WWII Memorial’s online gift shop so people could purchase memorabilia to honor those who served. And with our email marketing, SEO, and PPC services, revenue increased by more than 20 percent.

Technology and Business Analysis & Planning

World Bank – Market Analysis To enhance a GIA Coding System that helps World Bank analysts interpret text-based survey data and apply codes to determine the ranks of countries for business viability, Tellenger evaluated technology packages (e.g., qualitative analysis tools, mixed method products, etc.) and coding frameworks. The goal was to identify a custom/off-the-shelf hybrid solution to meet the World Bank’s requirements as efficiently as possible.

Bascom - New Product Analysis and Strategy Developed a strategy and analysis report for Bascom’s Board of Directors to help them navigate the opportunities and risks of spinning off a feature of its existing web-based service into a new product offering. The report required the identification of product vision, target markets, value propositions, feature sets, and licensing models.

SAMHSA – Data Analysis & Reporting Supported the Substance Abuse and Mental Health Services Administration (SAMHSA) Block Grant Maintenance of Effort (MOE) Reengineering Workgroup by evaluating MOE processes, resolving operational problems, determining policies, creating tracking documents for leadership, and planning methods that clarify regulatory and operational processes.

National Transportation Safety Board – Requirements Gathering and Market Analysis Interviewed NTSB staff to model current processes, then created models for “to be” processes. The information and requirements collected were used to evaluate custom and off-the-shelf solutions that could be implemented to meet their needs.

United Nations NGO – Strategic Plan Developed a strategic plan for the Executive Program of United Nations’ and Arab non-governmental organization (NGOs) to launch a web-based NGO Communication and Action Center that facilitates increased information exchange among international NGOs focused on sustainable development in rural regions.

U.S. Consumer Product Safety Commission (CPSC) - Implementation Plan Managed the development of the plan to create and manage the Agency’s largest technology system implementation to-date, which resulted in recommendations on an improved early warning system that could help to save lives.

U.S. Patent & Trademark Office - Patent File Wrapper Created a storyboard version of the U.S. Patent and Trademark Office’s patent application processing software to easily enable stakeholders to experience the software without executing test cases on the computer.

HHS – Performance Management Analysis Analyzed Federal agency methods for measuring outcomes as required by the Government Performance and Results Act (GPRA). The document provided readers with rapid insights into the basic structure of agencies' performance measures. The research then informed the updating of SAMHSA’s performance plan for public health.

Marketing & Copywriting

ACE College Credit Recommendation Service Using baseline comparative analytics data, re-architected the CREDIT National Guide website, provided the creative design and templates, and wrote refreshed, keyword-rich content for target audiences. Read more >>

InfoReliance – Content Strategy and Copywriting We created new marketing content (papers, slides, web, etc.) for this $90 million technology company to reflect their mature position in the marketplace.

Bascom – Marketing White Paper Wrote a marketing white paper to provide details for how a new web-based technology product could serve major businesses.

Report Writing

Consumer Product Safety Commission - Report to Congress Wrote a Report to Congress justifying the process for developing and implementing a Risk Management System that will help CPSC identify defective consumer products earlier, thereby preventing more injuries and saving more lives, via data warehouses, Web 2.0 opportunities, and improved case management technologies.

SAMHSA – Report to Congress Restructured select chapters and rewrote chapters to improve clarity and argument progression within the Report to Congress on the Prevention and Treatment of Co-Occurring Substance Abuse Disorders and Mental Disorders. Also, responsible for managing the revisions submitted by workgroup members.

SAMHSA – Report to Congress Report to Congress on Underage Drinking – Managed the integration of inter-agency comments submitted during the review of the First Annual Report to Congress: A Comprehensive Plan for Preventing and Reducing Underage Drinking.