We created a drill accounting system so the Marine Corps Reserve could better manage
training drills. Project entailed legacy system integration and full life-cycle
software development of a Java-based web app on Oracle 10g.
Automating paper-based processes led to fewer paycheck delays.
Canned and ad hoc reporting to enhance decision-making.
Reduced admin burden
Business process reengineering simplified the way work gets done.
Functional requirements gathering and information architecture
Business process reengineering
Custom application development, testing, and documentation
For independent authors, marketing is essential to success. We built a resource to
help authors promote their books by creating a web 2.0 site using a CMS backend.
Revenue generated through ads placed on the site.
Thousands of authors found new fans as a result of Author Insider.
Direct media buys and Google ads led to new revenue streams.
Link-building in untapped networks meant new qualified traffic.
Business and revenue model planning
Audience and user research and documentation
Website strategy, development, and implementation
Consumer Product Safety Commission
We wrote a report to Congress justifying the process for developing and implementing
a Risk Management System that would help CPSC identify defective consumer products
earlier to prevent injuries and save lives.
Received funding more than 10x greater than previous tech budget.
Comprehensive analysis proved the value of the investment.
Aided intra-agency buy-in and support for IT modernization.
Research, requirements gathering and analysis
Web and technology strategy
Writing a Report to Congress and a Software Implementation Plan
National World War II Memorial
Honoring WWII veterans extends far beyond the memorial in Washington, DC. We
architected and built the National World War II Memorial's online gift shop
so people worldwide could purchase memorabilia to honor those who served.
Sales through the online shop quickly rose by more than 20 percent.
An improved shopping experience led to more visitors and time on site.
Increased sales leads
New traffic provided qualified sales leads for the marketing database.
Website design, development, information architecture
eCommerce/shopping cart and payment gateway integration
Recently I was honored when asked to write an article for Government CIO magazine. My article, “IT is Not about Technology,” is out and can be read on the magazine’s website…http://www.governmentciomagazine.com/2013/02/it-not-about-technology